Florist software · Built for one busy bench

More time for flowers.

One system for your storefront, your orders, the bench and the delivery run. The day stops living in your head, and nothing about it has to be typed twice.

Harbour & Petal is a demonstration shop. No real flowers are supplied and no real card is charged.

What STEM does

The whole working day, in one calm place.

Six things STEM takes off your hands: the order that arrives while you are wiring a funeral piece, the delivery that needs moving to the afternoon, the customer asking where their flowers are.

01

Your own shop, under your own name

Your bouquets, your photographs, your prices, your story — a storefront customers reach directly, not a rented page inside a directory.

02

Ordering that follows your rules

Lead time, same-day cutoff, delivery zones, minimums and the number of stops you can actually make. If a date cannot be done, the shop says so before a card is touched.

03

One bench list, from paid to delivered

What is being made, what is ready and what has left the shop, with a work ticket you can print for each. Payment state is never confused with preparation state.

04

A delivery run that reports itself

Stops arrive on the driver's phone with the address, the window, the card message and the access notes. Delivered, safe-dropped or a problem comes back to the shop without a phone call.

05

Customer updates you can stand behind

Every email and text is logged with the provider's real result. A message that failed is shown as failed, never dressed up as delivered.

06

Help with the photographs and the words

Photograph the arrangement on the bench and STEM tidies the picture and drafts the name and description. You approve the words and choose when it goes live.

What STEM will not pretend to do.

Software for a flower shop should be straight with you about its edges. These are ours, stated plainly, so nothing on this page surprises you later:

  • No automatic wire-service connectivity. Network orders are typed in with their source and reference, so they still reach the bench and the delivery run.
  • No invented reviews, no auto-published products, and no claim that a message arrived when the provider did not confirm it.
  • Your flower money settles to your own payment account. The STEM subscription is billed separately, so a refund on a bouquet never touches it.

Walkthrough

Three screens cover the day.

The demonstration shop is live in this app. Orders you place are stored, the dashboard reacts to them, and no real card is charged.

Storefront

A shop that looks like your shop

Occasion collections, a designer's choice, honest sizes and a checkout that asks for each thing once. Guided shopping reads only the flowers you actually have listed.

  • Standard, premium and deluxe sizes with large photography
  • The date checked against your cutoff, zones and daily capacity
  • Guest checkout: buyer and recipient kept apart, card message included
Open the example storefront
Owner dashboard

The bench view

Today puts what needs attention first: deliveries nobody is driving, payments to chase, orders close to their cutoff. Then what is being made, what is ready and what is out.

  • Work tickets you can print and carry to the bench
  • Payment state kept separate from preparation state
  • Every order keeps the price and tax it was sold at
Sign in to the demo dashboard
Delivery

One hand-off, no phone calls

Assign the stops, and the driver opens a phone-sized list of their own deliveries. Progress reaches the shop and the customer without anyone dialling a number.

  • Address, window, card message and access notes on one screen
  • Safe drop, recipient unavailable, address problem, retry required
  • Updates that hold when reception drops, and never claim to be sent early
See the driver view

The dashboard, driver list and setup console need a staff sign-in. Demo sign-in details live in the setup console, not on the public site.

Pricing

One shop, one monthly price.

C$100per month

One monthly price for the software, carrying your catalogue, delivery zones and opening hours into it. Card processing charges are separate and set by your payment provider.

  • A storefront under your own name
  • Catalogue, sizes, occasions and designer's choice
  • Online ordering, with card payment to your own account
  • The bench list, work tickets and Today
  • Delivery run on the driver's phone
  • Customer updates by email and text
  • Bouquet photo tidy-up and drafted copy
  • Reports and simple customer records

Messaging and AI allowances are set per shop and are not unlimited. Your allowance is agreed when you start; usage beyond it is billed at cost, and the dashboard shows what you have used.

Questions florists ask

Do I have to leave my wire service?

No. STEM sells alongside what you already do. Network orders are typed in with their source and reference, so they still appear on the bench and in the delivery run. There is no automatic network connection, and we will not claim one.

Who takes the card payments?

You do. Flower sales settle to your own payment account, so refunding a bouquet never touches your STEM subscription. STEM's monthly fee is billed separately.

What happens before email or text is set up?

STEM marks the message as failed or suppressed and gives the reason. Nothing is ever reported as delivered when it was not, and every message is visible in the order's notification history.

Who looks after the shop?

We answer every day of the year. We will not promise an instant reply in the middle of the night, and we will not hide a problem behind a cheerful status message.

Is there a contract?

Nothing in this demonstration is a contract. Pricing shown is C$100 per month for the software, billed monthly.

Book a demo

See your own shop in it.

Tell us about your shop and we will walk through the storefront, the dashboard and the delivery day with you. Thirty minutes, no slides.

  • A live walkthrough of the storefront, bench and delivery run
  • One monthly price, billed monthly
  • You keep your existing network arrangements

Saved to STEM's private enquiry list. Email notification only when STEM's contact address is configured.